With 26 years of experience leading consumer-driven businesses, U.S. Cellular's President and CEO Mary N. Dillon is passionate about leveraging consumer insights and customer-focused strategies to propel share gains and profitable growth. With Dillon's strategic direction, the company has focused on delivering the best wireless experience through its array of industry-first initiatives that reward loyalty and inspire customer advocacy.
Under Dillon's leadership, U.S. Cellular has accelerated its 4G LTE deployment and implemented aggressive strategies to offer high-demand devices such as the Samsung Galaxy S III. The company has expanded into new distribution channels while maintaining industry-leading customer satisfaction levels that advance the brand and drive profitability and shareholder value.
Prior to joining U.S. Cellular in June 2010, Dillon served as global chief marketing officer and executive vice president for McDonald's Corporation. She led the company's worldwide marketing efforts and global brand strategy. Prior to joining McDonald's, Dillon was president of the Quaker Foods division of PepsiCo Corporation and was responsible for business operations. She held several positions of increasing responsibility at PepsiCo, including vice president of marketing for Gatorade.
Dillon has been on the board of directors for Target Corporation since 2007. She also serves as CTIA Chairperson. In addition, she is on the board of trustees for Loyola Academy, the board of directors for Northshore University Health System and serves on the Civic Committee of The Commercial Club of Chicago. She is also a member of the Economic Club of Chicago and The Chicago Network. Dillon was named one of FierceWireless' "Most Influential Women in Wireless" in 2011 and 2012 and was named a "Top Woman in Wireless" by RCR Wireless News in 2012.
The Chicago native earned her bachelor's degree in marketing and Asian studies at the University of Illinois at Chicago. Dillon resides with her husband and four children in the Chicago suburbs.